Retail Sales Lead & Coach — Omnichannel Growth

Knitwell Group; Appleton (WI); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Lead at Store 1824-Fox River Mall-ANN-Appleton, WI. The role focuses on delivering personalized customer experiences and guiding associates to achieve store goals.

You’ll partner with the Store Manager to model excellent service, maintain brand standards, and be ready to step in as manager when needed; this is a regular/part-time position with evenings, weekends, and holidays typical.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Initiative

Organization & delegation

Tools

Point-of-sale system

Job description

LOFT is seeking a Sales Lead at Store 1824-Fox River Mall-ANN-Appleton, WI. The role focuses on delivering personalized customer experiences and guiding associates to achieve store goals.

You’ll partner with the Store Manager to model excellent service, maintain brand standards, and be ready to step in as manager when needed; this is a regular/part-time position with evenings, weekends, and holidays typical.