Retail Sales Lead & Coach — Omnichannel Expert

Talbots, Inc.

New York (NY)

Hybrid

USD 2,480,000 - 3,100,000

Part time

14 days+
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Benefits offered by this job

401(k) plan
Merchandise discounts plus eligibility
Professional development and careerAdv
Community impact through partnerships

Job summary

LOFT is seeking a Sales Lead at our Times Square store in New York, NY. You will support and role model exceptional customer experiences while guiding associates, stepping in as needed for store management, and ensuring brand standards.

The role emphasizes team development, omnichannel care, and proactive coaching to drive engagement and sales. Regular/Part time hours with a pay range listed below are provided.

Qualifications

  • 6 months retail sales experience preferred.
  • Management experience preferred.
  • Tech-savvy with POS system proficiency.
  • Strong communication and coaching skills.
  • Flexible availability including evenings, weekends, and holidays.
  • Proactive with decision-making and prioritization.

Responsibilities

  • Support and role model excellent customer experiences.
  • Collaborate with Store Manager to guide and develop the team.
  • Uphold brand standards and provide seamless omnichannel experiences.
  • Assist in onboarding and developing a highly engaged team.
  • Provide in-the-moment feedback and coaching to associates.

Skills

Customer service
Leadership
Communication
Initiative
Flexibility
Time management
Team coaching

Tools

POS system

Job description

LOFT is seeking a Sales Lead at our Times Square store in New York, NY. You will support and role model exceptional customer experiences while guiding associates, stepping in as needed for store management, and ensuring brand standards.

The role emphasizes team development, omnichannel care, and proactive coaching to drive engagement and sales. Regular/Part time hours with a pay range listed below are provided.

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