Retail Sales Lead - Guest Experience, Coaching & Bonuses

Dxl-Big-; Indianapolis (IN); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group in Indianapolis is seeking a Retail Sales Associate, Key Holder who is passionate about customer service and coaching teammates to achieve goals in a fast-paced environment. You will welcome guests, learn their needs, and become a product knowledge expert across a wide range of apparel.

This role emphasizes selling, service, and leading by example, with opportunities for growth and quarterly bonuses for the team. A high school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Skills

Customer service

Sales skills

Coaching teammates

Education

High school diploma or equivalent

Job description

DXL Group in Indianapolis is seeking a Retail Sales Associate, Key Holder who is passionate about customer service and coaching teammates to achieve goals in a fast-paced environment. You will welcome guests, learn their needs, and become a product knowledge expert across a wide range of apparel.

This role emphasizes selling, service, and leading by example, with opportunities for growth and quarterly bonuses for the team. A high school diploma or equivalent is required.