Retail Sales Lead & Brand Ambassador

POP MART Americas Inc.; Las Vegas (NV); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART Americas Inc. is seeking a Retail Sales Lead in Las Vegas, NV. You will serve as the Leader on Duty, guiding the sales floor, coaching associates, and ensuring outstanding customer experiences while driving sales, inventory control, and brand events.

The role requires 1+ year of retail experience and a passion for designer toys and pop culture. Strong communication and organizational skills are essential, with flexibility for evenings, weekends, and holidays to support peak periods.

Qualifications

• 1+ years of retail experience; previous leadership, keyholder, or supervisory experience preferred.
• Passion for delivering exceptional customer experiences and leading by example.
• Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.
• Strong communication, coaching, and interpersonal skills.

Responsibilities

• Lead on duty in absence of Store Manager or Assistant Manager, guiding daily operations.
• Coach, motivate, and support Sales Associates to achieve store goals.
• Build relationships with customers by sharing POP MART stories, characters, and collaborations.
• Maintain an engaging store environment and ensure operational excellence (opening/closing, POS, returns).
• Assist with inventory, replenishment, and back-of-house organization.

Skills

Retail experience

Leadership

Communication skills

Customer service

Training/Coaching

POS proficiency

Education

High School Diploma or equivalent

Job description

POP MART Americas Inc. is seeking a Retail Sales Lead in Las Vegas, NV. You will serve as the Leader on Duty, guiding the sales floor, coaching associates, and ensuring outstanding customer experiences while driving sales, inventory control, and brand events.

The role requires 1+ year of retail experience and a passion for designer toys and pop culture. Strong communication and organizational skills are essential, with flexibility for evenings, weekends, and holidays to support peak periods.