Retail Sales Lead & Brand Ambassador

Reformation

Culver City (CA)

On-site

USD 30,000 - 39,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

Paid vacation

401K match

Job summary

Reformation is seeking a Sales Supervisor in Culver City, CA to lead the store team and drive performance. You will strive to consistently meet and exceed sales targets, coach staff, and deliver a best-in-class customer experience rooted in our brand values.

The role emphasizes inventory awareness, loss prevention, and a high-energy, customer-centric approach in a fast-paced retail environment. Reporting to the Store Manager, you will supervise operations, train new hires, and contribute to

Qualifications

Minimum of 3 years Retail Experience required.
Experience working with a sales or retail organization and/or operationally intensive business.
Ability to work in a fast-paced and ever-changing environment.

Responsibilities

Consistently meet and exceed sales goals.
Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships.
Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships.
Contribute to a technology led in-store experience for customers that both surprises and delights them.
Maintain extraordinary customer experience feedback scores on service evaluation through NPS.