Retail Sales Lead: Inspire, Grow & Delight Customers

Reformation; San Jose (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision & Dental insurance

Paid time off

401K with company match

Job summary

Reformation in San Jose, CA is seeking a Sales Supervisor to lead the sales floor and deliver an exceptional customer experience. Reporting to the Store Manager, you’ll drive sales, inspire a team, and champion brand standards in a fast-paced, fashion-forward setting.

The role requires at least 3 years in retail, strong interpersonal skills, and a proactive, customer-first mindset. You’ll manage inventory accuracy, train staff, and collaborate on merchandising while ensuring policies are

Qualifications

• Minimum of 3 years retail experience.
• Experience in sales/retail or operationally intensive business.
• Able to work in fast-paced environment.
• Strong interpersonal and communication skills.
• Self-motivated with attention to detail.
• Positive attitude and can-do approach.

Responsibilities

• Meet and exceed sales goals.
• Lead by example to build clientele and customer retention.
• Deliver an excellent customer experience with a customer-first mindset.
• Maintain inventory accuracy and oversee inbound/outbound stock.
• Track store metrics and support in-store leadership.
• Train staff and onboard new hires.
• Support merchandising presentation and weekly workflow.
• Uphold store policies and procedures.
• Provide feedback on sales, product, and allocation.

Skills

Retail experience

Customer service

Communication

Team leadership

Adaptability

Problem solving

Job description

Reformation in San Jose, CA is seeking a Sales Supervisor to lead the sales floor and deliver an exceptional customer experience. Reporting to the Store Manager, you’ll drive sales, inspire a team, and champion brand standards in a fast-paced, fashion-forward setting.

The role requires at least 3 years in retail, strong interpersonal skills, and a proactive, customer-first mindset. You’ll manage inventory accuracy, train staff, and collaborate on merchandising while ensuring policies are