Retail Sales Floor Leader & Clienteling Pro

UNTUCKit; Albuquerque (NM); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Vision) Gym reimbursement/rewards

Retirement Plan (401k)

Life Insurance (Basic, Voluntary &

AD&D)

Paid Time Off ( & Public Holidays)

Short Term & Long Term Disability

Training & Development

Casual working environment

Wellness Resources

50-75% employee discount

Job summary

UNTUCKit is seeking a results-oriented retail leader who thrives on sales performance and customer engagement. You will coach from the sales floor, convert traffic into revenue, and elevate the customer experience while inspiring a team to exceed goals.

Responsibilities include driving sales, coaching in real time, and delivering operational excellence through store standards, floor presentation, and KPI monitoring. A customer-first mindset and strong communication are essential.

Qualifications

• Prior retail leadership or keyholder experience.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer-first mindset.

Responsibilities

• Lead by example in achieving and exceeding individual and store sales goals.
• Proactively engage customers, assess needs, and deliver personalized styling solutions.
• Build and maintain strong client relationships through effective clienteling and follow-up.
• Identify opportunities to cross-sell and upsell to maximize each transaction.
• Leverage product knowledge to confidently communicate value and drive conversions.
• Inspire and motivate associates to deliver high-performance selling behaviors.
• Create a dynamic, energetic, and results-focused sales culture.
• Coach team members in real time to improve selling techniques and client engagement.
• Execute UNTUCKit University training and reinforce daily performance conversations.
• Open and close the store with accountability for results and standards.
• Maintain a visually compelling, sales-focused floor environment.
• Ensure stockroom organization supports selling efficiency.
• Monitor KPIs and contribute insights based on customer feedback and sales trends.

Skills

Retail leadership

Clienteling

Sales coaching

Customer service

Communication

Mentoring

Team motivation

Omni-channel POS

Flexibility

Education

High school degree

Tools

Apple products

G Suite

POS systems

Job description

UNTUCKit is seeking a results-oriented retail leader who thrives on sales performance and customer engagement. You will coach from the sales floor, convert traffic into revenue, and elevate the customer experience while inspiring a team to exceed goals.

Responsibilities include driving sales, coaching in real time, and delivering operational excellence through store standards, floor presentation, and KPI monitoring. A customer-first mindset and strong communication are essential.