Retail Floor Leader: Drive Sales & Elevate Clienteling

UNTUCKit; Charlotte (NC); Presencial; USD 32.000 - 40.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) Retirement Plan

Paid Time Off

Training & Development

Casual working environment

Wellness Resources

50-75% employee discount

Descripción de la vacante

UNTUCKit is seeking a results-driven retail leader to energize the sales floor in Charlotte, NC. You will coach associates, engage customers with personalized styling, and drive revenue while maintaining brand standards on a busy, visual sales floor.

You will mentor the team, lead by example in hitting store targets, and ensure operational excellence with a focus on client engagement and cross-sell opportunities. This role is part-time with varied hours to fit the store needs.

Formación

• Prior retail leadership or keyholder experience.
• Proven ability to drive sales and influence team performance.
• Strong clienteling skills and a customer-first mindset.
• High energy, strong communication skills, and a passion for results.
• Commitment to living UNTUCKit CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun.
• Proven work experience as a Supervisor, Key holder or Assistant Manager.
• Basic understanding of sales principles and customer service practices.
• Proficiency in Apple products and G-suite, Omni-channel POS systems.
• Solid communication and interpersonal skills.
• Ability to work in the store alone.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
• High school degree.
• Part Time: Hours May Vary.

Responsabilidades

• Lead by example in achieving and exceeding individual and store sales goals.
• Proactively engage customers, assess needs, and deliver personalized styling solutions.
• Build and maintain strong client relationships through effective clienteling and follow-up.
• Identify opportunities to cross-sell and upsell to maximize each transaction.
• Leverage product knowledge to confidently communicate value and drive conversions.
• Inspire and motivate associates to deliver high-performance selling behaviors.
• Create a dynamic, energetic, and results-focused sales culture.
• Coach team members in real time to improve selling techniques and client engagement.
• Execute UNTUCKit University training and reinforce daily performance conversations.
• Open and close the store with accountability for results and standards.
• Maintain a visually compelling, sales-focused floor environment.
• Ensure stockroom organization supports selling efficiency.
• Monitor KPIs and contribute insights based on customer feedback and sales trends.

Conocimientos

Retail leadership

Clienteling

Team coaching

Sales results focus

Communication

Educación

High school diploma

Herramientas

Apple products

G Suite

Omni-channel POS systems

Descripción del empleo

UNTUCKit is seeking a results-driven retail leader to energize the sales floor in Charlotte, NC. You will coach associates, engage customers with personalized styling, and drive revenue while maintaining brand standards on a busy, visual sales floor.

You will mentor the team, lead by example in hitting store targets, and ensure operational excellence with a focus on client engagement and cross-sell opportunities. This role is part-time with varied hours to fit the store needs.