Retail Sales & Customer Service Associate

Goodwill of Southern New England; Hamden (CT); On-site; USD 23,336 - 31,271; Full time

Benefits offered by this job

Tuition reimbursement

Gym reimbursement

Emergency funds

Paid time off

Referral bonuses

Retirement plan contributions

Job summary

Goodwill of Southern New England in Hamden, CT is seeking a Sales Associate to support donation intake and resale operations. You will sort, hang, and price merchandise, assist customers, operate the cash register, and help maintain attractive displays.

The role requires weekend and evening hours, with emphasis on friendly service, accuracy in transactions, and teamwork under supervision of the Store Manager. Previous retail experience is helpful, but training is provided.

Qualifications

• High school diploma or GED preferred, not required; and one to three months related experience or training; or equivalent combination of education and experience.
• Students under 18 may be hired for part-time positions but cannot operate certain hazardous equipment and must follow CT DOL hours rules for minors.

Responsibilities

• Set up advertising displays or arrange merchandise to promote sales.
• Obtain merchandise requested by customer and answer questions about location, price, and use.
• Total price and tax, calculate discounts, and operate cash register.
• Wrap or bag merchandise for customers.
• Sort and hang/display merchandise; discard or set aside damaged items.
• Receive donated merchandise and write receipts when requested.
• Stock shelves and keep areas clean; prepare inventory as required.
• Assist at designated outlets and perform other store duties as assigned.

Skills

Customer service

Cash handling

Merchandise sorting

Education

High school diploma or GED

Job description

Goodwill of Southern New England in Hamden, CT is seeking a Sales Associate to support donation intake and resale operations. You will sort, hang, and price merchandise, assist customers, operate the cash register, and help maintain attractive displays.

The role requires weekend and evening hours, with emphasis on friendly service, accuracy in transactions, and teamwork under supervision of the Store Manager. Previous retail experience is helpful, but training is provided.