Retail Sales & Customer Experience Pro

R551US The Finish Line, Inc.; Richmond (VA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Retirement plans

Career growth opportunities

Diversity & Inclusion initiatives

Job summary

The Finish Line, Inc. in Richmond, VA is seeking an Associate to deliver outstanding customer experiences and support daily store operations. You will assist customers, manage merchandise, and help drive sales in a fast-paced retail environment.

We offer competitive pay with benefits, retirement plans, employee discounts, and ongoing opportunities for career growth within a dynamic, inclusive team. Availability to work flexible hours including weekends is required.

Qualifications

• Experience in retail or similar role; track record of achieving sales targets preferred.
• Clear spoken English for customer interaction.
• Strong interpersonal and collaboration skills in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in reading, writing, and basic math in English for reports and tasks.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in daily operations including inventory, visual merchandising, shipments, and store maintenance.
• Collaborate with team members to achieve sales and operational goals, adhering to policies and safety regs.

Skills

Customer service

Sales skills

Communication

Flexibility

POS systems

English proficiency

Tools

POS systems

Job description

The Finish Line, Inc. in Richmond, VA is seeking an Associate to deliver outstanding customer experiences and support daily store operations. You will assist customers, manage merchandise, and help drive sales in a fast-paced retail environment.

We offer competitive pay with benefits, retirement plans, employee discounts, and ongoing opportunities for career growth within a dynamic, inclusive team. Availability to work flexible hours including weekends is required.