Customer-Experience Retail Associate

R551US The Finish Line, Inc.; Richmond (VA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Dynamic environment

DEI initiatives

Job summary

JD Finish Line in Richmond, VA is seeking a Store Associate to help deliver an exceptional shopping experience and drive sales. You’ll assist with daily operations, merchandise, and customer service.

The role requires flexible availability including weekends and holidays, basic math, and familiarity with POS systems. We offer competitive pay, benefits, and opportunities for growth in a dynamic retail environment.

Qualifications

• Experience in retail or similar role with a track record of achieving sales targets is preferred.
• Customer-centric with a passion for delivering outstanding service.
• Strong interpersonal and communication skills.
• Able to work in a fast-paced environment and handle multiple tasks.
• Positive attitude, reliability and a strong work ethic.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance; adhere to policies and health & safety regulations.
• Team Collaboration: Work with team members to achieve store sales and operational goals; follow store policies and safety rules.
• Additional duties and projects as required.

Skills

Retail experience

Customer-centric

Communication

Team collaboration

Flexible

Math basics

Tools

POS systems

Job description

JD Finish Line in Richmond, VA is seeking a Store Associate to help deliver an exceptional shopping experience and drive sales. You’ll assist with daily operations, merchandise, and customer service.

The role requires flexible availability including weekends and holidays, basic math, and familiarity with POS systems. We offer competitive pay, benefits, and opportunities for growth in a dynamic retail environment.