Sales Associate: Customer-Driven Seller & Merchandising Pro

The Brand House Collective; Lansing (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Kirkland’s Home in Lansing, MI is seeking a Sales Associate to deliver an exceptional shopping experience powered by our customer service model while assisting with operations and merchandising with direction from management. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and cleaning.

The role emphasizes teamwork, a positive attitude, and flexibility to work weekends and evenings as needed to support store

Qualifications

• Energetic, people and results oriented with a drive to succeed.
• Strong written and verbal communication skills.
• Ability to work weekends, holidays and evenings.
• Able to read and interpret directives, handbooks and manuals.
• Flexible schedule to meet store needs.
• Independent and team-oriented work approach.
• Able to ascend/descend a ladder to stock or hang banners.
• Stand and move around the store for extended periods; interact with customers.
• Frequent communication with customers in person, electronically, and telephonically.
• Move merchandise safely between stock room and sales floor.

Responsibilities

• Supports and values customer service in in-store and online shopping.
• Engages with customers, modeling selling behaviors.
• Greets customers with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs, promotions, and merchandise.
• Supports branding by respecting customers and coworkers.
• Achieves or exceeds goals for company initiatives.
• Assists receiving merchandise safely and efficiently.
• Keeps sales floor and stockroom organized and stocked.
• Maintains merchandise presentation, pricing and inventory accuracy.
• Upholds Kirkland’s Home values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• May perform other duties as necessary.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS system

Job description

Kirkland’s Home in Lansing, MI is seeking a Sales Associate to deliver an exceptional shopping experience powered by our customer service model while assisting with operations and merchandising with direction from management. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and cleaning.

The role emphasizes teamwork, a positive attitude, and flexibility to work weekends and evenings as needed to support store