Retail Sales & Customer Experience Associate

Coastal-Farm-; Roseburg (OR); On-site; USD 25,000 - 35,000; Full time

Job summary

Coastal Farm is seeking a customer service oriented associate to maintain store standards, generate sales, and assist with merchandising. You will greet customers, answer questions, and help locate products, while staying knowledgeable about promotions and inventory.

The role requires strong communication, adaptability, and basic computer/email skills, with a focus on accuracy and teamwork in a fast-paced retail environment.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Skills

Written and verbal communication

Interpersonal skills

Adaptability

Computer & email literacy

Retail concepts

Attention to detail

Tools

POS system

Job description

Coastal Farm is seeking a customer service oriented associate to maintain store standards, generate sales, and assist with merchandising. You will greet customers, answer questions, and help locate products, while staying knowledgeable about promotions and inventory.

The role requires strong communication, adaptability, and basic computer/email skills, with a focus on accuracy and teamwork in a fast-paced retail environment.