Customer Experience & Merchandising Associate

Coastal Farm & Ranch; Mount Vernon (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Coastal Farm & Ranch is seeking a store associate to maintain customer service standards and actively drive sales. You will handle pricing, signage, POS operations, and freight processing while supporting loss prevention and store cleanliness.

You will greet customers, answer questions, and help locate products, with strong product knowledge and reliable communication. This role requires teamwork and adaptability in a fast-paced retail environment.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Skills

Written & verbal communication

Interpersonal skills

Adaptability

Computer & email literacy

Retail concepts knowledge

Attention to detail

Job description

Coastal Farm & Ranch is seeking a store associate to maintain customer service standards and actively drive sales. You will handle pricing, signage, POS operations, and freight processing while supporting loss prevention and store cleanliness.

You will greet customers, answer questions, and help locate products, with strong product knowledge and reliable communication. This role requires teamwork and adaptability in a fast-paced retail environment.