Sales Associate

Coastal-Farm-; Mount Vernon (WA); On-site; USD 32,000 - 40,000; Full time

Job summary

Coastal Farm in Mount Vernon, WA is seeking a Retail Associate to maintain customer service and support sales, merchandising, pricing, and store upkeep.

Responsibilities include greeting customers, answering questions, stocking, and operating POS. You should be comfortable with computer systems and email. Prior retail experience is a plus for this role.

Qualifications

• Proven written and verbal communication skills are required.
• Strong interpersonal skills are essential.
• Ability to adapt to rapidly changing work environments and shift priorities.
• Familiar with operating a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail is important.

Responsibilities

• Greet and assist customers, answer questions, and help locate products.
• Answer incoming phone calls and maintain clear communication.
• Maintain radio contact with associates to coordinate service.
• Develop and maintain comprehensive product knowledge and promotions.
• Assist with floor moves, merchandising, and store housekeeping.
• Support other departments when needed and help with daily tasks.

Skills

Written and verbal communication

Interpersonal skills

Adaptability

Computer literacy / email

Retail concepts familiarity

Attention to detail

Tools

POS systems

Job description

Description

Primary Purpose

To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning - such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.