Retail Sales & Customer Experience Associate

Daiso USA; Dublin (CA); On-site; USD 21,000 - 29,000; Full time

Job summary

Daiso USA in Dublin, CA is seeking a Store Sales Associate to deliver outstanding customer service, support store sales, and maintain merchandise presentation. You will process transactions, help customers identify needs, and contribute to a clean and profitable store environment.

When assigned to a Lead Shift, you will assist with coordinating shift activity, guiding team members, and supporting opening/closing tasks.

Qualifications

• Excellent communication and ability to build positive relationships with customers and team members.
• Customer-focused mindset with a positive attitude and desire to resolve issues promptly.
• Ability to perform in a fast-paced environment and manage multiple priorities.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns and escalate issues to store leadership when necessary.
• Organize merchandise on shelves and restock as needed.
• Maintain a clean, organized, and safe sales floor and checkout area.
• Operate the cash register and process payments accurately.
• Assist with administrative tasks and store opening/closing duties when required.

Skills

Communication skills

Customer focus

Multi-tasking

POS systems

Inventory knowledge

Education

High School Diploma or GED

Tools

POS systems

Job description

Daiso USA in Dublin, CA is seeking a Store Sales Associate to deliver outstanding customer service, support store sales, and maintain merchandise presentation. You will process transactions, help customers identify needs, and contribute to a clean and profitable store environment.

When assigned to a Lead Shift, you will assist with coordinating shift activity, guiding team members, and supporting opening/closing tasks.