Retail Sales Cashier

Docomo Pacific, Inc; Tamuning (GU); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Paid time off

Job summary

DOCOMO PACIFIC is hiring a Retail Sales Cashier to deliver an exceptional in-store customer experience. You will greet customers, help them choose devices and services, and process transactions using POS and billing systems.

The role requires a friendly, proactive attitude, strong communication, and flexibility to work evenings, weekends, and holidays. Multilingual abilities are a plus.

Qualifications

• High school diploma or GED required.
• One year of customer service or retail sales experience preferred.
• Basic math skills and cash-handling experience.
• Strong attention to detail and time management skills.
• Ability to stand for extended periods and lift 25–50 pounds.

Responsibilities

• Greet customers and maintain a welcoming store environment.
• Assist customers with purchasing devices, accessories, and service plans.
• Operate POS and billing systems to process transactions accurately.
• Handle cash, credit and debit payments, gift certificates, refunds, and exchanges.
• Keep the store clean, organized, and well-stocked.

Skills

Customer service

Communication

Teamwork

Flexibility

Multilingual (advantage)

Education

High school diploma or GED

Tools

POS systems

Billing systems

Data-entry

Job description

Join Our Team as a Retail Sales Cashier!

At DOCOMO PACIFIC, we believe in connection—bringing people, innovation, and opportunity together to shape a brighter future for our island communities. Rooted in excellence, respect, trust, and teamwork, we are guided by the spirit of Ina’fa’maolek, working together for the greater good.

As a Retail Sales Cashier, you’ll play an important role in delivering an exceptional in-store customer experience. You’ll welcome customers, answer questions, process transactions, and help them find the right mobile devices, accessories, and services to stay connected to the moments that matter.

What You’ll Do

• Greet customers and maintain a welcoming, professional, and positive store environment.
• Assist customers with purchasing devices, accessories, and service plans that meet their needs.
• Operate point-of-sale (POS) and billing systems to process transactions accurately and efficiently.
• Handle cash, credit and debit payments, gift certificates, refunds, exchanges, and account updates with accuracy and care.
• Keep the store clean, organized, and well-stocked, ensuring products are neatly displayed and visually appealing.
• Help customers set up Self-Care and explain product features, services, and promotions clearly.
• Collaborate with your team to meet sales goals and deliver excellent customer service.
• Participate in team meetings, training sessions, and occasional rotations to other store locations as needed.
• Provide support across retail locations based on operational needs, working as One Team.

Who We Are Looking For

We’re looking for passionate, people-focused individuals to join our team as Retail Sales Cashiers. If you enjoy helping others, solving problems, sharing knowledge, and turning everyday interactions into positive customer experiences, we’d love to hear from you!

What You Bring

• A positive, energetic attitude and a genuine passion for helping others.
• Strong verbal and written communication skills, with empathy and professionalism.
• The ability to remain calm, confident, and solution-focused under pressure.
• Basic computer and data-entry skills, with the ability to navigate multiple systems.
• Previous customer service or call center experience; telecommunications experience is a plus.
• Flexibility to work evenings, weekends, and holidays as needed.
• Bilingual or multilingual skills, especially in Chamorro, Carolinian, Chuukese, Tagalog, or Japanese, are a plus.

Qualifications

• High school diploma or GED required.
• One (1) year of customer service or retail sales experience preferred.
• Basic math skills and cash-handling experience.
• Strong attention to detail and time management skills.
• Ability to stand for extended periods and occasionally lift 25–50 pounds.
• A professional, friendly, and solution-focused approach to customer interactions.
• Multilingual abilities in Chamorro, Carolinian, Chuukese, Tagalog, or Japanese are an advantage.

Work Schedule

This is a full-time position requiring flexibility to meet business needs, including evenings, weekends, and holidays as needed. You may also be assigned to assist at different retail locations based on operational requirements.

Why You’ll Love It Here

When you join DOCOMO PACIFIC, you become part of something bigger: connecting our island communities and helping create a brighter future. You’ll work alongside passionate colleagues in a supportive environment that values growth, innovation, and teamwork.

Here’s what you can look forward to:

• Career Growth: Build your skills and explore opportunities for advancement through training and development.
• Community Impact: Help strengthen our island communities through meaningful service and outreach.
• Team Culture: Work with supportive colleagues who embody Ina’fa’maolek—working together for the greater good.
• Benefits & Perks: Enjoy competitive pay, health coverage, paid time off, and more.
• Pride & Purpose: Be part of Guam and CNMI’s trusted telecommunications provider, delivering “Tomorrow’s Islands, Today.”

Ready to Join Us?

Let’s make connection more than a service—let’s make it our purpose.

At DOCOMO PACIFIC, we celebrate what makes each of us unique. We’re proud to be an Equal Opportunity Employer committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome applicants of all races, colors, religions, genders, gender identities, sexual orientations, ages, national origins, disabilities, veteran statuses, and all other legally protected characteristics. Whoever you are and wherever you’re from, we’re glad you’re considering joining our team.