Retail Sales Pro — Growth, Teamwork, Flexible Hours

Docomo Pacific, Inc; Tamuning (GU); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Paid time off

Job summary

DOCOMO PACIFIC in Guam is seeking a Retail Sales Associate to welcome customers, help them choose devices, accessories and service plans, and process transactions at our in-store POS.

You will work as part of a team, stay flexible for evenings/weekends, handle payments, assist with Self-Care setup, and ensure products are neatly displayed while delivering an exceptional customer experience.

Qualifications

• High school diploma or GED required.
• 1 year of customer service or retail sales experience preferred.
• Basic math skills and cash-handling experience.
• Strong attention to detail and time management.
• Ability to stand for extended periods and lift 25–50 lbs.
• Multilingual abilities (Chamorro, Carolinian, Chuukese, Tagalog, or Japanese) a plus.

Responsibilities

• Greet customers and create a welcoming, professional store environment.
• Assist customers with purchasing devices, accessories, and service plans.
• Operate our point-of-sale (POS) and billing systems to process transactions accurately and efficiently.
• Handle cash, credit, debit, gift certificates, refunds, exchanges, and account updates with accuracy.
• Maintain store cleanliness and ensure products are well-stocked and visually appealing.
• Support customers with Self-Care setup and explain product features or promotions clearly.
• Work with your team to meet sales goals and deliver excellent customer experiences.
• Participate in team meetings, training sessions, and occasional rotation to different store locations.

Skills

Customer service

Communication skills

Multilingual abilities

Cash handling

Data-entry

Education

High school diploma or GED

Tools

POS systems

Billing systems

Job description

DOCOMO PACIFIC in Guam is seeking a Retail Sales Associate to welcome customers, help them choose devices, accessories and service plans, and process transactions at our in-store POS.

You will work as part of a team, stay flexible for evenings/weekends, handle payments, assist with Self-Care setup, and ensure products are neatly displayed while delivering an exceptional customer experience.