Retail Sales Associate — Style & Fit Expert (Part-Time)

EXPRESS; Gilroy (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC, operating Express in Gilroy, is seeking a Retail Sales Associate to join our in-store team. You will welcome customers, assist with merchandise, and ensure a positive shopping experience on the floor and at the register.

Responsibilities include maintaining a clean sales floor, processing transactions quickly, and supporting store initiatives like product launches and loyalty program enrollment. The role requires friendly communication and reliable weekend availability.

Qualifications

• High School diploma or equivalent.
• 0-2 years relevant experience; minimum 6 months.
• Proficient with iPad and registers.
• Availability for nights, weekends and non-business hours.
• Able to meet physical requirements.

Responsibilities

• Maintain a clean, organized sales floor, checkout, fitting room, and stock room.
• Follow company policies to ensure the safety of all associates and customers.
• Assist with product launches according to SOP.
• Provide a Great Customer Experience.
• Process transactions quickly and accurately to reduce wait times.
• Resolve customer service-related issues and elevate when needed.

Skills

Customer service

Communication skills

Teamwork

Technology familiarity

Education

High School Diploma or Equivalent

Tools

iPad

POS Systems

Cash register

Job description

PHOENIX Retail, LLC, operating Express in Gilroy, is seeking a Retail Sales Associate to join our in-store team. You will welcome customers, assist with merchandise, and ensure a positive shopping experience on the floor and at the register.

Responsibilities include maintaining a clean sales floor, processing transactions quickly, and supporting store initiatives like product launches and loyalty program enrollment. The role requires friendly communication and reliable weekend availability.