Retail Sales Associate — Shipping & Printing Expert

A & F Mailing Llc Dba The Ups Store; False Pass (AK); On-site; USD 29,000 - 36,000; Full time

Job summary

THE UPS STORE, INC. is seeking a Retail Sales Associate to deliver world-class customer service by handling packages, processing shipments, and assisting customers with a range of products and services.

You will operate copiers, bindery equipment, laminators, and POS devices while advising customers on best-value options. The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, and a friendly, professional demeanor.

Qualifications

• High school diploma or GED required.
• Retail/customer service experience.
• Good communication and people skills.
• Able to cross sell and up sell products and services.
• Excellent packing skills.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Non-smoking environment.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Learns all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and teaches others.
• Maintains a clean and safe working environment.

Skills

Retail/customer service

Good communication

Cross-sell/upsell

Packing skills

Computer skills

Microsoft Office

Adobe Suites

Phone skills

Written/spelling skills

Reliable/Responsible

Lift 40+ pounds

Non-smoking environment

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

THE UPS STORE, INC. is seeking a Retail Sales Associate to deliver world-class customer service by handling packages, processing shipments, and assisting customers with a range of products and services.

You will operate copiers, bindery equipment, laminators, and POS devices while advising customers on best-value options. The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, and a friendly, professional demeanor.