Retail Sales Associate (PM)

The Salvation Army USA Central Territory; Mundelein (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

403(b) plan

Voluntary life insurance

Paid time off

Sick days

Job summary

The Salvation Army USA Central Territory is seeking a friendly Retail Sales Associate to create a welcoming shopping experience for our diverse customers and donors. This role blends customer service, retail operations, and mission-driven work to support The Salvation Army's community programs.

Part-time position with hours 4:30pm–8:30pm and pay $15.00–$16.00 per hour. Join a team that turns donations into resources for those in need and helps sustain local community services.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for customer and team interactions
• Basic computer skills and ability to learn new systems
• Ability to work a flexible schedule, including evenings/nights, holidays, and weekends
• Professional appearance and dress code
• Reliable and team-oriented mindset
• Reliable transportation

Responsibilities

• Greet customers and offer assistance to provide a welcoming experience
• Process sales transactions accurately using the POS system, including opening, closing, and balancing
• Maintain store appearance through cleaning, organizing, and restocking
• Help meet daily production goals by processing and displaying new merchandise
• Contribute to a positive shopping environment
• Must perform one or more duties: bank running (requires reliable transportation) or cross training in other departments

Skills

Strong English communication

Basic computer skills

Reliable transportation

Flexible schedule

Professional appearance

Team oriented

Education

High School Diploma or currently pursuing

Tools

POS system

Job description

Join our team in \"Doing the Most Good\" as a Retail Sales Associate. We're seeking friendly and enthusiastic individuals who will help create a welcoming shopping experience for our diverse community of customers and donors. This role combines customer service, retail operations, and mission-driven work to support The Salvation Army's community programs. You'll be an essential part of our team, transforming donations into resources that directly support our mission of serving those in need in our community.

Pay Rate : $15.00-$16.00/hr

Status: Part-time, up to 28 hours

Hours: 4:30pm-8:30pm (may vary)

Key Responsibilities

• Provide exceptional customer service by greeting customers and offering assistance
• Process sales transactions accurately using our Point of Sale system including opening, closing, and balancing
• Maintain store appearance through cleaning, organizing, and restocking
• Help meet daily production goals by processing and displaying new merchandise
• Contribute to a positive shopping environment
• Must also have one or more these three duties:
• Bank Running (requires reliable transportation)
• Cross trained in other Departments

What You\'ll Need to Succeed

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for customer and team interactions
• Basic computer skills and ability to learn new systems
• Ability to work a flexible schedule. Including evenings/night, holidays, & weekends.
• Professional appearance and adherence to dress code
• Reliable and team-oriented mindset
• Reliable transportation

Physical Requirements

• Ability to stand for extended periods
• Capability to move throughout the store
• Physical ability to handle merchandise and maintain store appearance

Training and Development

• Expected POS system proficiency within 3 months

What Success Looks Like

• Accurate and efficient sales transactions
• Positive customer feedback
• Clean and organized store environment
• Meeting daily production and sales goals
• Strong team collaboration
• Reliable attendance and punctuality

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

Part-Time Benefits Package

Insurance & Financial Benefits

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available

Paid Time Off (Pro-rated for part-time)

• Sick days with discretionary days