Retail Sales Associate — Modern Style & Customer Experience

EXPRESS; Metairie (LA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate at the Lakeside store in Metairie to deliver an exceptional in-store experience. You will assist customers, stock shelves, and support daily store operations to ensure a clean and inviting environment.

Responsibilities include processing transactions, promoting loyalty programs, and collaborating with the team to meet store goals while following SOPs and safety procedures.

Qualifications

• Previous retail experience preferred.
• Customer service skills and ability to interact with customers.
• Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
• Demonstrated collaborative skills and ability to work well within a team.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication

Team collaboration

Education

High School or equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate at the Lakeside store in Metairie to deliver an exceptional in-store experience. You will assist customers, stock shelves, and support daily store operations to ensure a clean and inviting environment.

Responsibilities include processing transactions, promoting loyalty programs, and collaborating with the team to meet store goals while following SOPs and safety procedures.