Retail Sales Associate — Modern Fashion Experience

EXPRESS; Fort Wayne (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) and Roth 401(k) with Company 
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Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC (Express) is seeking a Retail Sales Associate at Glenbrook Square in Fort Wayne, IN to deliver a great in-store experience for customers and support stocking, cleaning and merchandising tasks. You’ll help customers, process transactions, and participate in loyalty programs.

The role requires basic tech use (iPad/ registers), availability including nights and weekends, and a friendly, team-oriented approach.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers
• Follow company policies and procedures to ensure the safety of all our associates and customers
• Assist with product launch changes according to company SOP
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model
• Process transactions quickly and accurately reducing the customers wait time
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate
• Other essential functions may occur as directed by your supervisor

Job description

PHOENIX Retail, LLC (Express) is seeking a Retail Sales Associate at Glenbrook Square in Fort Wayne, IN to deliver a great in-store experience for customers and support stocking, cleaning and merchandising tasks. You’ll help customers, process transactions, and participate in loyalty programs.

The role requires basic tech use (iPad/ registers), availability including nights and weekends, and a friendly, team-oriented approach.