Retail Sales Associate – Modern Fashion & Customer Experience

Express; New Jersey; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Merchandise discount

Paid time off

Parental leave

Job summary

PHOENIX Retail, LLC, operating Express, is seeking a Retail Sales Associate for the Quakerbridge Mall store in New Jersey. You will provide a great in-store shopping experience, assist with stocking, cleaning, folding merchandise, and support customers across the Express brand.

This role requires friendly communication, availability including nights and weekends, and the ability to work well in a team. Full-time and part-time schedules are available, with benefits including medical coverage, a

Qualifications

• High School degree or equivalent required.
• 0–2 years of retail experience with minimum 6 months preferred.
• Proficient with iPad and checkout registers.
• Flexible availability including nights, weekends and non-business hours.

Responsibilities

• Maintain clean and organized sales floor, checkout, fitting room, and stock room to invite customers.
• Follow company policies to ensure safety of all associates and customers.
• Assist with product launch changes according to SOP.
• Provide a great customer experience and deliver on the customer experience model.
• Process transactions quickly and accurately to reduce wait times.
• Resolve customer service issues and communicate resolutions to Store Management.
• Drive credit and loyalty programs by explaining benefits and encouraging participation.

Skills

Retail experience

Customer service

Communication skills

Team collaboration

Education

High School or Equivalent

Tools

POS systems

Job description

PHOENIX Retail, LLC, operating Express, is seeking a Retail Sales Associate for the Quakerbridge Mall store in New Jersey. You will provide a great in-store shopping experience, assist with stocking, cleaning, folding merchandise, and support customers across the Express brand.

This role requires friendly communication, availability including nights and weekends, and the ability to work well in a team. Full-time and part-time schedules are available, with benefits including medical coverage, a