Retail Sales Associate Full-Time

E&H Ace Hardware; Wooster (OH); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) benefits

Career development opportunities

Job summary

E&H Ace Hardware in Wooster, OH is seeking a friendly Sales Associate to assist customers, maintain shelves, and support daily store operations. You will greet shoppers, recommend products, and help them find the right solutions for home improvement projects.

The role emphasizes excellent service, positive energy, and teamwork within a locally owned store that values customer relationships and community involvement.

Qualifications

• High school diploma or equivalent.
• Passion for DIY home improvement and hardware products valued.
• Excellent customer service and communication skills.
• Ability to work well in a team and collaborate with others.
• Positive attitude and strong desire to help customers.
• Basic computer skills and familiarity with point-of-sale systems preferred.

Responsibilities

• Greet and assist customers with a friendly, helpful attitude.
• Build lasting customer relationships by offering personalized product recommendations.
• Proactively support customers on the sales floor to meet their needs.
• Develop strong knowledge of store products, promotions, and services.
• Help customers locate products, explain features, and suggest alternatives.
• Demonstrate proper product and tool usage when needed.
• Maintain a clean, organized, and safe store environment.
• Stock shelves, check inventory, and assist with receiving deliveries.
• Ensure product displays and signage are neat and well-stocked.
• Work closely with team members to meet sales goals and support smooth store operations.
• Support management and other associates in daily tasks.

Skills

Customer service

Communication

Teamwork

Positive attitude

Detail oriented

Education

High school diploma or equivalent

Tools

POS systems

Job description

Location: Wooster, OH

Job Id:2504

# of Openings:2

E&H Ace Hardware is looking for a friendly and motivatedSales Associateto join our team. This role is perfect for someone passionate about customer service and eager to help customers find the right products for their home improvement, repair, and outdoor projects.

What You’ll Do:

Greet and assist customers with a friendly, helpful attitude

Build lasting customer relationships by offering personalized product recommendations

Proactively support customers on the sales floor to meet their needs

Sales Support and Product Knowledge

Develop strong knowledge of store products, promotions, and services

Help customers locate products, explain features, and suggest alternatives

Demonstrate proper product and tool usage when needed

Store Operations and Maintenance

Maintain a clean, organized, and safe store environment

Stock shelves, check inventory, and assist with receiving deliveries

Ensure product displays and signage are neat and well-stocked

Work closely with team members to meet sales goals and support smooth store operations

Support management and other associates in daily tasks

Maintain a positive and energetic attitude contributing to a friendly work atmosphere

Sales and Performance Goals

Help achieve daily, weekly, and monthly sales targets

Share ideas to improve sales, product placement, and store performance

What You’ll Bring:

High school diploma or equivalent

Passion for DIY home improvement and hardware products highly valued

Excellent customer service and communication skills

Positive attitude and strong desire to help customers

Ability to work well in a team and collaborate with others

Strong work ethic, attention to detail, and ability to thrive in a fast-paced environment

Basic computer skills and familiarity with point-of-sale systems preferred

Physical Requirements:

Ability to stand, walk, and move around the store for extended periods

Ability to occasionally lift and move objects up to 50 lbs

Why Work at E&H Ace Hardware?

Competitive pay and benefits

Career development and growth opportunities

Health, dental, vision, and 401(k) benefits for full-time team members

Supportive, local, family-owned business culture

About Us:

E&H Hardware Group operates multiple Ace Hardware stores and service teams throughout Ohio, proudly living by our core values ofLocal Relationships Built on Trust.