Retail Sales Associate Full-Time

E&H Ace Hardware; Garrettsville (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k)

Job summary

E&H Ace Hardware in Garrettsville, OH is seeking a friendly Sales Associate to assist customers, stock shelves, and support store operations. You’ll build relationships, offer product recommendations, and help guests find the right items for home improvement and outdoor projects.

We value a positive attitude, strong work ethic, and teamwork. This is a great opportunity to grow with a locally owned hardware retailer serving the community.

Qualifications

• Excellent customer service and communication skills are required.
• Ability to work well in a team and help customers effectively.
• Basic computer skills and familiarity with point-of-sale systems preferred.

Responsibilities

• Greet and assist customers with a friendly, helpful attitude.
• Build lasting customer relationships with personalized product recommendations.
• Support customers on the sales floor to meet their needs.
• Develop product knowledge of store offerings and promotions.
• Help locate products, explain features, and suggest alternatives.
• Maintain a clean, organized store and stock shelves.
• Assist with receiving deliveries and signage/t display upkeep.
• Support sales goals and daily store operations.

Skills

Customer service

Communication

Teamwork

Basic computer skills

POS familiarity

Education

High school diploma or equivalent

Tools

POS system

Job description

Location: Garrettsville, OH

Job Id:2438

# of Openings:2

E&H Ace Hardware is looking for a friendly and motivatedSales Associateto join our team. This role is perfect for someone passionate about customer service and eager to help customers find the right products for their home improvement, repair, and outdoor projects.

What You’ll Do:

Greet and assist customers with a friendly, helpful attitude

Build lasting customer relationships by offering personalized product recommendations

Proactively support customers on the sales floor to meet their needs

Sales Support and Product Knowledge

Develop strong knowledge of store products, promotions, and services

Help customers locate products, explain features, and suggest alternatives

Demonstrate proper product and tool usage when needed

Store Operations and Maintenance

Maintain a clean, organized, and safe store environment

Stock shelves, check inventory, and assist with receiving deliveries

Ensure product displays and signage are neat and well-stocked

Work closely with team members to meet sales goals and support smooth store operations

Support management and other associates in daily tasks

Maintain a positive and energetic attitude contributing to a friendly work atmosphere

Sales and Performance Goals

Help achieve daily, weekly, and monthly sales targets

Share ideas to improve sales, product placement, and store performance

What You’ll Bring:

High school diploma or equivalent

Passion for DIY home improvement and hardware products highly valued

Excellent customer service and communication skills

Positive attitude and strong desire to help customers

Ability to work well in a team and collaborate with others

Strong work ethic, attention to detail, and ability to thrive in a fast-paced environment

Basic computer skills and familiarity with point-of-sale systems preferred

Physical Requirements:

Ability to stand, walk, and move around the store for extended periods

Ability to occasionally lift and move objects up to 50 lbs

Why Work at E&H Ace Hardware?

Competitive pay and benefits

Career development and growth opportunities

Health, dental, vision, and 401(k) benefits for full-time team members

Supportive, local, family-owned business culture

About Us:

E&H Hardware Group operates multiple Ace Hardware stores and service teams throughout Ohio, proudly living by our core values ofLocal Relationships Built on Trust.