Retail Sales Associate Full-Time

E&H Ace Hardware; Westlake (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Benefits for full-time

Career development

Family-owned culture

Job summary

E&H Ace Hardware in Westlake, OH is seeking a friendly Sales Associate to join our team. You will greet customers, offer product recommendations, and help them find the right hardware and DIY supplies. This role emphasizes a customer-first mindset and teamwork in a fast-paced retail environment.

Join a local, family-owned business that values customer service, product knowledge, and continuous improvement. Full-time positions come with benefits and opportunities for growth within Ohio stores.

Qualifications

• High school diploma or equivalent.
• Passion for DIY home improvement and hardware products highly valued.
• Excellent customer service and communication skills.
• Positive attitude and strong desire to help customers.
• Ability to work well in a team and collaborate with others.
• Strong work ethic, attention to detail, and ability to thrive in a fast-paced environment.
• Basic computer skills and familiarity with point-of-sale systems preferred.

Responsibilities

• Greet and assist customers with a friendly, helpful attitude.
• Build lasting customer relationships by offering personalized product recommendations.
• Proactively support customers on the sales floor to meet their needs.
• Develop strong knowledge of store products, promotions, and services.
• Help customers locate products, explain features, and suggest alternatives.
• Demonstrate proper product and tool usage when needed.
• Maintain a clean, organized, and safe store environment.
• Stock shelves, check inventory, and assist with receiving deliveries.
• Ensure product displays and signage are neat and well-stocked.
• Work closely with team members to meet sales goals and support smooth store operations.
• Support management and other associates in daily tasks.
• Maintain a positive and energetic attitude contributing to a friendly work atmosphere.
• Help achieve daily, weekly, and monthly sales targets.
• Share ideas to improve sales, product placement, and store performance.

Skills

Customer service

Communication

Teamwork

Positive attitude

Attention to detail

Strong work ethic

Education

High school diploma

Tools

POS systems

Job description

Location: Westlake, OH

Job Id:2534

# of Openings:2

E&H Ace Hardware is looking for a friendly and motivatedSales Associateto join our team. This role is perfect for someone passionate about customer service and eager to help customers find the right products for their home improvement, repair, and outdoor projects.

What You’ll Do:

Greet and assist customers with a friendly, helpful attitude

Build lasting customer relationships by offering personalized product recommendations

Proactively support customers on the sales floor to meet their needs

Sales Support and Product Knowledge

Develop strong knowledge of store products, promotions, and services

Help customers locate products, explain features, and suggest alternatives

Demonstrate proper product and tool usage when needed

Store Operations and Maintenance

Maintain a clean, organized, and safe store environment

Stock shelves, check inventory, and assist with receiving deliveries

Ensure product displays and signage are neat and well-stocked

Work closely with team members to meet sales goals and support smooth store operations

Support management and other associates in daily tasks

Maintain a positive and energetic attitude contributing to a friendly work atmosphere

Sales and Performance Goals

Help achieve daily, weekly, and monthly sales targets

Share ideas to improve sales, product placement, and store performance

What You’ll Bring:

High school diploma or equivalent

Passion for DIY home improvement and hardware products highly valued

Excellent customer service and communication skills

Positive attitude and strong desire to help customers

Ability to work well in a team and collaborate with others

Strong work ethic, attention to detail, and ability to thrive in a fast-paced environment

Basic computer skills and familiarity with point-of-sale systems preferred

Physical Requirements:

Ability to stand, walk, and move around the store for extended periods

Ability to occasionally lift and move objects up to 50 lbs

Why Work at E&H Ace Hardware?

Competitive pay and benefits

Career development and growth opportunities

Health, dental, vision, and 401(k) benefits for full-time team members

Supportive, local, family-owned business culture

About Us:

E&H Hardware Group operates multiple Ace Hardware stores and service teams throughout Ohio, proudly living by our core values ofLocal Relationships Built on Trust.