Retail Sales Associate (Full Time)

ALOHA Collection Inc.; Waikoloa (HI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

ALOHA Collection Inc. seeks a customer-focused Sales Associate for our Hawaii in-person team.

You will assist customers with product selection, promote brand offerings and process transactions accurately, while maintaining a welcoming atmosphere and strong knowledge of our travel-inspired products. You’ll engage shoppers, enroll loyalty program members, support merchandising, and help with opening/closing procedures.

Qualifications

• 1+ year retail or customer service experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and engage customers in a warm, authentic manner that reflects Aloha Collection values.
• Ask discovery questions to understand customer needs and recommend relevant products.
• Demonstrate product features, benefits, and use cases (e.g., travel scenarios, durability, functionality).
• Build customer relationships and enroll loyalty program members.
• Process transactions accurately and efficiently using the POS system.
• Maintain visual merchandising standards and monitor floor appearance during shifts.
• Restock displays and shelves to maintain full, attractive product presentations.
• Suggest add-on products and coordinate outfits to increase basket size.
• Handle customer questions, concerns, and returns with care and solution-orientation.
• Participate in training, product education, and team huddles.
• Support opening and closing procedures (cash handling, cleaning, security checks).
• Assist with inventory counts and general store operations.

Skills

Customer service

POS systems

Product knowledge

Punctuality

Stand & lift

Education

High school diploma or equivalent

Tools

POS systems

Job description

ALOHA Collection is a fast growing lifestyle brand that was born out of a love of travel, adventure and the ocean. This California based brand with Hawaiian roots located in Encinitas, CA focuses on travel accessories. Travel is our inspiration, the beach is our home.

ROLE OVERVIEW

The Sales Associate (full-time) will provide exceptional customer service, assists with product selection, and promotes brand offerings. Key responsibilities include maintaining store appearance, processing transactions, and staying updated on trends and promotions. The role focuses on driving sales, fostering customer loyalty, and creating a welcoming atmosphere, with a strong emphasis on communication and brand knowledge.

WHAT YOU’LL DO

• Greet and engage customers in a warm, authentic manner that reflects Aloha Collection values.
• Ask discovery questions to understand customer needs and recommend relevant products.
• Demonstrate product features, benefits, and use cases (e.g., travel scenarios, durability, functionality).
• Build customer relationships and encourage loyalty program enrollment.
• Process transactions accurately and efficiently using the POS system.
• Maintain visual merchandising standards and monitor floor appearance during shifts.
• Restock displays and shelves to maintain full, attractive product presentations.
• Suggest add-on products and coordinate outfits to increase basket size.
• Handle customer questions, concerns, and returns with care and solution-orientation.
• Participate in training, product education, and team huddles.
• Support opening and closing procedures (cash handling, cleaning, security checks).
• Assist with inventory counts and general store operations.

EXPERIENCE WE’RE LOOKING FOR

• 1+ year retail or customer service experience preferred.
• Strong communication and interpersonal skills.

WHAT YOU’LL BRING TO THE TABLE

• Genuine interest in customers and ability to listen.
• Comfortable with POS systems and basic technology.
• Ability to learn product knowledge quickly and share it naturally.
• Reliable and punctual; full-time commitment to scheduled shifts.
• High school diploma or equivalent.
• Physical ability to stand for extended periods and lift merchandise.

WHAT WE OFFER

From the start, our founders, Heather and Rachael, envisioned a company culture that was dynamic, intentional and sustainable. We provide education about Hawaiian culture and opportunities for personal and professional growth for every member of Team ALOHA. We believe in work-life balance and trust, which is why we offer flexible remote working options and show up with compassion when life’s unexpected moments arise. And if you haven’t heard, we LOVE working together!

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule

• This is a full-time, in-person position.
• Must be able to work nights and weekends.
• Must be able to work holidays.

Pay

• $20-$23
• Hourly

MAHALO!