Retail Stock Associate

ALOHA Collection Inc.; Lahaina (HI); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

ALOHA Collection is seeking a Retail Inventory Associate for our Whalers Village store in Lahaina to manage stockroom operations, receive shipments, and ensure accurate inventory while supporting daily store functions and customer service.

You will assist with replenishment, floor sets, price tagging, and merchandising, contributing to a welcoming shopping experience and smooth store operations.

Qualifications

• Attention to detail in a fast-paced environment.
• Outstanding customer service and communication skills.
• Clear written and verbal communication with customers.
• Ability to work weekends and adapt to busy retail schedules.

Responsibilities

• Oversee stockroom organization and inventory tracking.
• Coordinate shipments, receiving and processing.
• Manage day-to-day replenishment and floor set updates.
• Assist customers and resolve inquiries and complaints.
• Maintain shelves, price tags, and merchandise presentation.

Skills

Attention to detail

Exceptional customer service

Communication skills

Team problem solving

Tech literacy

Weekend availability

Job description

ALOHA Collection is a fast growing lifestyle brand that was born out of a love of travel, adventure and the ocean. This California based brand with Hawaiian roots located in Encinitas, CA focuses on travel accessories. Travel is our inspiration, the beach is our home.

ROLE OVERVIEW

The Retail Inventory Associate will support in overseeing all aspects of physical inventory management for ALOHA Collection Whalers Village store, to ensure that stock levels are maintained and optimized to support daily store operations. This individual will support the Retail team in managing day to day execution of key operational functions including coordinating shipments, receiving and processing, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.

WHAT YOU’LL DO

Stockroom Organization:

• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Work with Inventory lead and supports organization and cleanliness of Retail store backroom and off-site storage, ensuring they are tidy, safe, and easy to navigate
• Implement and develop any necessary processes for tracking inventory in backroom and storage spaces
• Ensure that store operations run smoothly throughout the day while providinga tidy, clean, and welcoming environment.
• Commits to understanding all aspects of the ALOHA brand as well as extensiveproduct information (uses, silhouettes, prints, pricing, etc.).
• Stocks shelves, counters, or tables with merchandise.
• Sets up and maintains advertising displays or arranges merchandise on counters or tables to promote sales.
• Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Answers customer's questions about the brand, products and usage, location, and price.
• Attends customer complaints and works to resolve any problems to restore and promote good public relations.
• Total price and tax on merchandise purchased by customers to determine purchase total.
• Accepts payment and makes change.
• Wraps or bags merchandise for customers.
• Receives, examines, and processes customer returns.
• Cleans shelves, counters, or tables.
• Keeps record of sales, prepares inventory of stock, and orders merchandise.
• Stays informed about all relevant company information.

EXPERIENCE WE’RE LOOKING FOR

• Ability to maintain attention to detail and solve problems in a fast-paced environment
• Exceptional customer service
• Great written and oral communication - Speaks clearly and persuasively in positive or negative situations
• Works well in group problem solving situations
• Adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date
• Must be able to work weekends

WHAT YOU’LL BRING TO THE TABLE

• A team player who can balance team and individual responsibilities
• Contributes to building a positive team spirit with the ability to build team morale
• Adaptable and flexible to our customers needs
• Treats people with respect; works with integrity and principles; upholds organizational values
• Ability to take initiative
• Great and positive attitude

WHAT WE OFFER

From the start, our founders, Heather and Rachael, envisioned a company culture that was dynamic, intentional and sustainable. We provide education about Hawaiian culture and opportunities for personal and professional growth for every member of Team ALOHA. We believe in work-life balance and trust, which is why we offer flexible remote working options and show up with compassion when life’s unexpected moments arise. And if you haven’t heard, we LOVE working together!

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule

• Part TimeSeasonalposition is currently available
• Seasonal positions will work through January, with potential to move to permanent status
• Must be able to work nights and weekends
• Must be able to work holidays

Pay

• $20-$23
• Hourly