Retail Sales Associate

ALOHA Collection Inc.; Lahaina (HI); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Flexible spending account

Life insurance

Paid time off

Vision insurance

Employee assistance program

Job summary

ALOHA Collection Inc. is seeking a Sales Associate for a seasonal part-time role in Hawaii. The position focuses on delivering exceptional customer service, assisting with product selection, and promoting brand offerings.

You will maintain store appearance, process transactions, and stay informed about trends and promotions to drive sales. The role requires weekend availability and the ability to work nights, with a flexible schedule and the potential for permanent status.

Qualifications

• Exceptional customer service experience in a retail setting.
• Strong written and oral communication abilities.
• Attention to detail in a fast-paced environment.
• Team-oriented with collaborative problem solving.
• Adaptable and proactive in addressing customer needs.

Responsibilities

• Provide exceptional customer service and assist with product selection.
• Maintain store appearance and stock shelves with merchandise.
• Process transactions and handle payments accurately.
• Set up displays to promote sales and reflect brand knowledge.
• Assist with signage, pricing, and inventory management.
• Answer customer questions about products, usage, and pricing.
• Resolve customer complaints to maintain positive relations.
• Wrap or bag merchandise and process returns as needed.
• Keep the store clean and organized throughout the day.

Skills

Exceptional customer service

Communication skills

Attention to detail

Team player

Adaptability

Initiative

Job description

ALOHA Collection is a fast growing lifestyle brand that was born out of a love of travel, adventure and the ocean. This California based brand with Hawaiian roots located in Encinitas, CA focuses on travel accessories. Travel is our inspiration, the beach is our home.

ROLE OVERVIEW

The Sales Associate will provide exceptional customer service, assists with product selection, and promotes brand offerings. Key responsibilities include maintaining store appearance, processing transactions, and staying updated on trends and promotions. The role focuses on driving sales, fostering customer loyalty, and creating a welcoming atmosphere, with a strong emphasis on communication and brand knowledge.

WHAT YOU’LL DO

• Ensure that store operations run smoothly throughout the day while providinga tidy, clean, and welcoming environment.
• Commits to understanding all aspects of the ALOHA brand as well as extensiveproduct information (uses, silhouettes, prints, pricing, etc.).
• Stocks shelves, counters, or tables with merchandise.
• Sets up and maintains advertising displays or arranges merchandise on counters or tables to promote sales.
• Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by customer or receives merchandise select by customer.
• Answers customer's questions about the brand, products and usage, location, and price.
• Attends customer complaints and works to resolve any problems to restore and promote good public relations.
• Total price and tax on merchandise purchased by customers to determine purchase total.
• Accepts payment and makes change.
• Wraps or bags merchandise for customers.
• Receives, examines, and processes customer returns.
• Cleans shelves, counters, or tables.
• Keeps record of sales, prepares inventory of stock, and orders merchandise.
• Stays informed about all relevant company information.

EXPERIENCE WE’RE LOOKING FOR

• Ability to maintain attention to detail and solve problems in a fast-paced environment
• Exceptional customer service
• Great written and oral communication - Speaks clearly and persuasively in positive or negative situations
• Works well in group problem solving situations
• Adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date
• Must be able to work weekends

WHAT YOU’LL BRING TO THE TABLE

• A team player who can balance team and individual responsibilities
• Contributes to building a positive team spirit with the ability to build team morale
• Adaptable and flexible to our customers needs
• Treats people with respect; works with integrity and principles; upholds organizational values
• Ability to take initiative
• Great and positive attitude

WHAT WE OFFER

From the start, our founders, Heather and Rachael, envisioned a company culture that was dynamic, intentional and sustainable. We provide education about Hawaiian culture and opportunities for personal and professional growth for every member of Team ALOHA. We believe in work-life balance and trust, which is why we offer flexible remote working options and show up with compassion when life’s unexpected moments arise. And if you haven’t heard, we LOVE working together!

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule

• Part TimeSeasonal position is currently available
• Seasonal positions will work through January, with potential to move to permanent status
• Must be able to work nights and weekends
• Must be able to work holidays

Pay

• $20-$23
• Hourly