Retail Sales Associate - Flexible Schedule & Customer Focus

Citi Trends, Inc.; Carthage (MS); On-site; USD 14,000 - 19,000; Full time

Job summary

CITITRENDS is seeking a Sales Associate to deliver outstanding customer service and maintain product knowledge in a fast-paced store. The role emphasizes integrity, clear communication, and a proactive attitude to support a positive work culture.

You will process transactions, assist with pricing and markdowns, balance the register, and ensure proper handling of cash, checks, and cards. Flexibility for nights and weekends is required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organization.
• Flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, following fitting room policies, ringing up customers promptly, and inviting them to return.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents of theft or dishonesty.
• Performs other duties as assigned.

Job description

CITITRENDS is seeking a Sales Associate to deliver outstanding customer service and maintain product knowledge in a fast-paced store. The role emphasizes integrity, clear communication, and a proactive attitude to support a positive work culture.

You will process transactions, assist with pricing and markdowns, balance the register, and ensure proper handling of cash, checks, and cards. Flexibility for nights and weekends is required.