Retail Sales Associate - Flexible Hours & Family Focus

Carters; Charleston (WV); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Flexible schedules

Tuition assistance

Job summary

Carter's is seeking a Sales Associate to be the first face of the brand for families. You will warmly welcome customers, demonstrate product features, and guide them through promotions and loyalty programs.

The role requires strong communication and the ability to handle multiple customers in a fast-paced retail setting. You will balance in-store service with omnichannel support, perform POS transactions, and help with replenishment while maintaining a welcoming, clean environment.

Qualifications

• Experience delivering customer service in retail or similar setting.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced retail environment.
• Willingness to work flexible hours including days, nights, weekends and holidays.

Responsibilities

• Greet customers warmly and assist with product styles, features, and benefits.
• Resolve customer issues confidently and balance multiple customers in a busy store.
• Assist with omnichannel transactions and support an excellent shopping experience.
• Complete point of sale transactions accurately and efficiently.
• Manage floor replenishment and shipments as needed.
• Explain current promotions and the loyalty program to customers.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Job description

Carter's is seeking a Sales Associate to be the first face of the brand for families. You will warmly welcome customers, demonstrate product features, and guide them through promotions and loyalty programs.

The role requires strong communication and the ability to handle multiple customers in a fast-paced retail setting. You will balance in-store service with omnichannel support, perform POS transactions, and help with replenishment while maintaining a welcoming, clean environment.