Retail Sales Associate — Flexible, Customer-Focused

Citi Trends; Warner Robins (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends in Warner Robins, GA is seeking a Sales Associate to deliver exceptional customer service, maintain merchandise knowledge, and contribute to a positive store environment. The role requires proactive engagement with customers and adherence to store policies.

You will handle transactions, assist with price changes, support loss prevention, and help merchandise the sales floor. A high school diploma or equivalent and the ability to work nights and weekends are required.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Communication

Organization

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends in Warner Robins, GA is seeking a Sales Associate to deliver exceptional customer service, maintain merchandise knowledge, and contribute to a positive store environment. The role requires proactive engagement with customers and adherence to store policies.

You will handle transactions, assist with price changes, support loss prevention, and help merchandise the sales floor. A high school diploma or equivalent and the ability to work nights and weekends are required.