Retail Store Leader — Ops, Coaching & Growth

Citi Trends, Inc.; Warner Robins (GA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

Citi Trends in Warner Robins, GA is seeking an Assistant Store Manager to support daily store operations, lead teams, and drive sales performance. You will work with the Store Manager on hiring, onboarding, and development of associates while maintaining customer experience and compliance with company standards.

This role offers opportunities for growth within a fast-paced, value-driven retail environment and requires flexibility to work nights and weekends.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Customer-Focused Execution
• Operational Accountability
• Adaptability in a Fast-Paced Retail Environment

Responsibilities

• Support daily store operations to meet sales goals and customer service standards.
• Monitor sales activity and guide associates to deliver excellent customer service.
• Assist with inventory control, transactions, and shrink prevention.
• Ensure compliance with Citi Trends policies and standards.
• Supervise and support store associates in sales, inventory, cash handling, and service.
• Assist Store Manager with hiring, onboarding, and training support.
• Help maintain staffing levels through recruiting and retention efforts.
• Provide ongoing coaching and performance feedback to associates.
• Perform additional duties as assigned to support store operations.

Skills

People leadership

Communication

Organizational skills

Customer service

Flexibility

Math skills

Adaptability

Education

High school diploma or equivalent

Job description

Citi Trends in Warner Robins, GA is seeking an Assistant Store Manager to support daily store operations, lead teams, and drive sales performance. You will work with the Store Manager on hiring, onboarding, and development of associates while maintaining customer experience and compliance with company standards.

This role offers opportunities for growth within a fast-paced, value-driven retail environment and requires flexibility to work nights and weekends.