Retail Sales Associate — Flexible Schedule & Customer Impact

Citi Trends; Jonesboro (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends in Jonesboro is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to ensure customer satisfaction. You will engage with shoppers, follow loss-prevention procedures, and support a positive store culture in a fast-paced retail environment.

The role requires a high school diploma or equivalent, strong communication and math skills, and the ability to work nights and weekends. Prior retail experience is helpful but not required.

Qualifications

• High school diploma or equivalent.
• Excellent communication and mathematical skills.
• Flexible schedule including nights and weekends.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Maintains store cleanliness and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, following fitting room policies, ringing up customers in a timely fashion, and inviting them to return.
• Follows all safety procedures.
• Maintains professional appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock levels.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents of theft or dishonesty.
• Performs other duties as may be assigned.

Skills

Excellent communication

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends in Jonesboro is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to ensure customer satisfaction. You will engage with shoppers, follow loss-prevention procedures, and support a positive store culture in a fast-paced retail environment.

The role requires a high school diploma or equivalent, strong communication and math skills, and the ability to work nights and weekends. Prior retail experience is helpful but not required.