Dynamic Retail Sales Associate - Customer Service Pro

Citi Trends; Swainsboro (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends in Swainsboro, GA is seeking a Store Sales Associate to deliver friendly customer service and maintain product knowledge across merchandise. The role requires proactivity in engaging shoppers, accurate POS operations, and adherence to store policies.

It also involves stock maintenance and supporting price changes while upholding loss prevention standards. Join a team focused on a positive store culture, flexible schedules, and dependable customer care in a fast-paced retail

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in a timely fashion, and inviting them to return.
• Follows all safety procedures.
• Maintains a professional, neat appearance with a name tag.
• Assists management in merchandising the sales floor according to stock levels.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures, including preventing shoplifting and cash losses.
• Performs other duties as assigned.

Skills

Communication skills

Flexible schedule

Mathematical skills

Education

High school diploma or equivalent

Job description

Citi Trends in Swainsboro, GA is seeking a Store Sales Associate to deliver friendly customer service and maintain product knowledge across merchandise. The role requires proactivity in engaging shoppers, accurate POS operations, and adherence to store policies.

It also involves stock maintenance and supporting price changes while upholding loss prevention standards. Join a team focused on a positive store culture, flexible schedules, and dependable customer care in a fast-paced retail