Retail Sales Associate - Fast-Paced Service & Growth

The Children's Place; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

The Children's Place in Brockton, MA is hiring a Sales Associate to support the Store Leadership Team in achieving company goals. You will deliver excellent customer service, apply product knowledge, and use effective selling techniques to help customers.

You will maintain merchandise presentation, replenish stock, and keep the store and backroom neat and safe. The role requires flexible scheduling including weekends and evenings; you will work at the cashwrap and promote the PLACE Card.

Qualifications

• High School diploma or equivalent is required.
• Retail experience is preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary.
• Exercise sound judgment in effectively addressing customer concerns.
• Demonstrate the appropriate level of selling skills to positively impact conversion.
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card.
• Maintain appropriate stock levels and ensure that all sizes and styles are represented.
• Follow company standards of merchandise presentation, signage, and display.
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements.
• Perform daily housekeeping duties to company standard.
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures.
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
• Contribute focused, well-managed efforts towards achievement of store goals.
• Exhibit flexibility by processing stock when necessary.

Skills

Customer engagement

Time management

Team player

Flexibility

Flexible scheduling

Lifting up to 50 lbs

Education

High School diploma or equivalent

Job description

The Children's Place in Brockton, MA is hiring a Sales Associate to support the Store Leadership Team in achieving company goals. You will deliver excellent customer service, apply product knowledge, and use effective selling techniques to help customers.

You will maintain merchandise presentation, replenish stock, and keep the store and backroom neat and safe. The role requires flexible scheduling including weekends and evenings; you will work at the cashwrap and promote the PLACE Card.