Retail Sales Associate — Fashion & Customer Experience

Express; Lafayette (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

PHOENIX Retail, LLC in Acadiana Mall, Lafayette, LA, is seeking a Retail Sales Associate to deliver a great in-store experience for Express and Bonobos customers, assist with stocking, cleaning, folding merchandise, and handle transactions efficiently.

You will maintain a clean floor, support customer service, drive loyalty programs, and collaborate with team members to meet store goals. Availability includes nights and weekends, and prior retail experience is preferred.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escape further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication

Teamwork

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC in Acadiana Mall, Lafayette, LA, is seeking a Retail Sales Associate to deliver a great in-store experience for Express and Bonobos customers, assist with stocking, cleaning, folding merchandise, and handle transactions efficiently.

You will maintain a clean floor, support customer service, drive loyalty programs, and collaborate with team members to meet store goals. Availability includes nights and weekends, and prior retail experience is preferred.