Retail Sales Associate: Elevate Customer Experience & Style

EXPRESS; Lutz (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

401(k) and Roth 401(k) with Company匹

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Tampa Premium store. You will help deliver an exceptional in-store shopping experience, process transactions, maintain clean spaces, and support product launches according to SOPs.

The role requires 0–2 years of experience, high school or equivalent education, and ability to work nights and weekends. Part-time and full-time options include benefits like merchandise discounts and PTO.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Met physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication

Technology proficiency

Team collaboration

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Tampa Premium store. You will help deliver an exceptional in-store shopping experience, process transactions, maintain clean spaces, and support product launches according to SOPs.

The role requires 0–2 years of experience, high school or equivalent education, and ability to work nights and weekends. Part-time and full-time options include benefits like merchandise discounts and PTO.