Retail Sales Associate — Elevate Customer Experience

The TJX Companies, Inc.; Kemah (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Marshalls at The TJX Companies, Inc. seeks a Customer Experience Associate to deliver a highly satisfying customer experience, engaging with customers and maintaining a clean, organized store environment.

You will adhere to operational, merchandise, and loss prevention standards and may be cross-trained to support various areas of the store. Key duties include accurately ringing purchases and returns, promoting credit and loyalty programs, upholding merchandising standards, and preparing

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback

Job description

Marshalls at The TJX Companies, Inc. seeks a Customer Experience Associate to deliver a highly satisfying customer experience, engaging with customers and maintaining a clean, organized store environment.

You will adhere to operational, merchandise, and loss prevention standards and may be cross-trained to support various areas of the store. Key duties include accurately ringing purchases and returns, promoting credit and loyalty programs, upholding merchandising standards, and preparing