Retail Sales Associate: Customer Service & Merchandising

Dollar General; Springfield (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid time off / Paid sick leave

Job summary

Dollar General is hiring in Springfield, IL, for a store team member. You will act as the point of contact for customers, assist in setting plan-o-grams, stock merchandise, and operate the register to complete sales. You will also support with unloading trucks, stocking, cleaning, and adhering to company policies to protect assets.

The role emphasizes customer service, merchandising execution, basic cash handling, and safety practices in a fast-paced retail environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise.
• Receive, open, unpack cartons and totes; store or move items to sales floor.
• Build and rotate merchandise displays; restock as needed.
• Assist customers in locating merchandise and ring up purchases.
• Keep store clean: dust, mop, restrooms, stockroom; manage trash.
• Follow company policies and protect assets.

Skills

Interpersonal communication

Safety awareness

Plan-O-gram execution

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent

Tools

Cash register systems

Job description

Dollar General is hiring in Springfield, IL, for a store team member. You will act as the point of contact for customers, assist in setting plan-o-grams, stock merchandise, and operate the register to complete sales. You will also support with unloading trucks, stocking, cleaning, and adhering to company policies to protect assets.

The role emphasizes customer service, merchandising execution, basic cash handling, and safety practices in a fast-paced retail environment.