Retail Sales Associate - Customer Care & Merchandising

Dollar General; Wood River (IL); On-site; USD 27,000 - 35,000; Full time

Job summary

Dollar General in Illinois is seeking a Sales Associate to be a friendly point of contact for customers, help them locate and purchase merchandise, and support store operations.

Responsibilities include operating the cash register, bagging items, stocking and rotating stock, cleaning the store, and assisting with displays. The role emphasizes customer service and adherence to safety and merchandising standards.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal skills

Oral communication

Safety policies

Planogram reading

Cash handling

Math skills

Cash register functions

Stock merchandise

Education

High school diploma or equivalent

Job description

Dollar General in Illinois is seeking a Sales Associate to be a friendly point of contact for customers, help them locate and purchase merchandise, and support store operations.

Responsibilities include operating the cash register, bagging items, stocking and rotating stock, cleaning the store, and assisting with displays. The role emphasizes customer service and adherence to safety and merchandising standards.