Retail Sales Associate — Create Joyful Experiences

Daiso USA; Los Angeles (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Daiso USA in Los Angeles is seeking a Store Sales Associate to provide excellent customer service, assist shoppers, restock merchandise, and process transactions. You will greet customers, answer questions, promote products, and help maintain a clean, organized store environment.

On Lead Shift, you may coordinate tasks, support the Manager, and ensure smooth operations. This role requires a friendly attitude, reliability, and a willingness to learn about our unique products and store policies.

Qualifications

• High School Diploma, GED, or equivalent preferred.
• 0-2 years of relevant retail, customer service, or sales experience preferred.
• Prior retail sales experience or similar customer-facing experience is a plus.
• Prior experience supporting opening/closing, task coordination, training, or shift support is a plus for Lead Shift assignments.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and escalates complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Assist with back stockroom organization and set up of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.
• Operate the cash register and accurately process cash, check, credit card payments
• Complete store administrative tasks as directed by the Store Manager or Assistant Manager.
• Follow company policies, procedures, safety expectations, and loss prevention practices.
• Carry out other duties as assigned based on business needs.
• Maintain awareness of loss prevention practices and immediately report suspicious activity, safety concerns, inventory discrepancies, or policy violations to store leadership.
• Follow all cash handling, inventory control, and asset protection procedures.

Skills

Communication skills

Customer service

Multitasking

Punctuality

Cash handling

POS systems

Inventory knowledge

Lead shift ability

Education

High School Diploma, GED

Tools

POS software

Job description

Daiso USA in Los Angeles is seeking a Store Sales Associate to provide excellent customer service, assist shoppers, restock merchandise, and process transactions. You will greet customers, answer questions, promote products, and help maintain a clean, organized store environment.

On Lead Shift, you may coordinate tasks, support the Manager, and ensure smooth operations. This role requires a friendly attitude, reliability, and a willingness to learn about our unique products and store policies.