Retail Sales Associate — Customer-Focused & Community Impact

careers-dcgoodwill; Manassas (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Same-day pay

Paid holidays

401(k) plan with match

Job summary

Goodwill is seeking a frontline retail associate to provide courteous customer service, stock shelves promptly, and operate the cash register with accurate cash handling. You will help customers, answer questions, and maintain a neat sales floor.

The role requires basic math skills, the ability to stand for long periods, and the physical capability to lift up to 40 lbs. Prior retail experience is preferred for this position.

Qualifications

• Ability to effectively communicate with customers and team members.
• Provide exceptional customer service to all customers.
• Resolve customer complaints successfully.
• Perform basic math accurately.
• Stand for extended periods (up to 7 hours per shift).
• Lift up to 40 pounds frequently and handle stock.
• Basic computer and internet literacy.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Rung items accurately on the register
• Demonstrates accurate cash handling skills
• Keeps floor merchandise neat and assists customers with selections
• Maintains a clean, professional appearance

Skills

Customer service

Cash handling

Communication

Mathematics

Physical stamina

Computer skills

Education

High School Diploma or equivalent

Tools

Cash register knowledge

Job description

Goodwill is seeking a frontline retail associate to provide courteous customer service, stock shelves promptly, and operate the cash register with accurate cash handling. You will help customers, answer questions, and maintain a neat sales floor.

The role requires basic math skills, the ability to stand for long periods, and the physical capability to lift up to 40 lbs. Prior retail experience is preferred for this position.