Retail Customer Experience Associate

careers-dcgoodwill; Virginia (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

Goodwill is seeking a part-time Sales Associate to deliver friendly, professional service to customers in-store and over the phone. You will ensure merchandise is stocked, scan items accurately, and maintain organized shelves while handling cash with accuracy.

The role requires good math, communication, and multitasking skills, plus the ability to stay on your feet for extended periods. Prior retail experience and bilingual ability are a plus.

Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Ability to perform basic math skills.
• Ability to stand for prolonged periods (up to 7 hours per 8-hour shift).
• Ability to bend and lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Able to ensure items are rung accurately on the register.
• Demonstrates accurate cash handling skills including making change and operating the register.
• Maintains knowledge of merchandise and answers customer questions promptly.
• Keeps floor merchandise neat and assists customers with purchase selections.
• Maintains clean professional appearance.

Skills

Customer service

Communication

Cash handling

Math basics

Time management

Teamwork

Multilingual

Education

High School Diploma

Tools

Cash register

Job description

Goodwill is seeking a part-time Sales Associate to deliver friendly, professional service to customers in-store and over the phone. You will ensure merchandise is stocked, scan items accurately, and maintain organized shelves while handling cash with accuracy.

The role requires good math, communication, and multitasking skills, plus the ability to stay on your feet for extended periods. Prior retail experience and bilingual ability are a plus.