Retail Sales Associate | Customer-First Service and Flexible Hours

The Children's Place

United States

On-site

USD 23,000 - 29,000

Full time

3 days ago
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Benefits offered by this job

Paid Sick Time
Employee Discount
401(k) and company match
Wellness Reimbursement
Adoption Assistance
Backup Care
Voluntary Benefits
Employee Assistance

Job summary

The Children's Place in Hartford, CT is seeking a Sales Associate to support the Store Leadership Team and deliver excellent customer service, product knowledge, and effective selling techniques. You will maintain merchandise presentation, replenishment, and sizing while keeping a clean store and backroom.

Responsibilities include greeting customers, communicating promotions, addressing stock and loss prevention needs, processing transactions at the cashwrap, and supporting store goals.

Qualifications

  • Excellent customer engagement.
  • Demonstrated time management and organizational skills.
  • Ability to work in team environment.
  • Must be adaptable and flexible to changing priorities.
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.
  • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Responsibilities

  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
  • Greet and acknowledge customers while providing the appropriate level of service.
  • Effectively communicate value and quality of our merchandise while sharing current promotions and offer solutions for stock issues.
  • Exercise sound judgment in effectively addressing customer concerns.
  • Demonstrate selling skills to positively impact conversion.
  • Provide fast, friendly, and accurate service at the cashwrap and educate customers on The PLACE Card.
  • Maintain appropriate stock levels and ensure sizes and styles are represented.
  • Follow standards of merchandise presentation, signage, and display.
  • Keep stockroom neat, clean, organized, and safe; maintain customer-ready environment.
  • Perform daily housekeeping to company standard.
  • Inform Store Leadership of maintenance and facility needs.
  • Contribute toward store goals.
  • Process stock as needed.

Skills

Customer engagement
Time management
Organizational skills
Team player
Flexible schedule
Lifting ability

Education

High School diploma or equivalent

Job description

The Children's Place in Hartford, CT is seeking a Sales Associate to support the Store Leadership Team and deliver excellent customer service, product knowledge, and effective selling techniques. You will maintain merchandise presentation, replenishment, and sizing while keeping a clean store and backroom.

Responsibilities include greeting customers, communicating promotions, addressing stock and loss prevention needs, processing transactions at the cashwrap, and supporting store goals.

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