Retail Sales Associate - Customer-First Growth Driver

Hibbett, Inc.; Richmond (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Hibbett Retail, Inc. in Richmond, California (Hilltop Plaza) is seeking a Sales Associate to provide quality customer service and drive product sales in a fast-paced environment.

The role requires knowledge of store product areas and promotion execution, promoting a positive brand experience for long-time customers. The Sales Associate will uphold store policies, assist with daily operations, and work to exceed sales targets while maintaining accuracy and internal controls.

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Self-starter with initiative to take on tasks.
• Strong attention to detail; able to multitask.
• Team player with a passion for customer service and selling.

Responsibilities

• Provide extraordinary customer service as customers enter and during peak periods.
• Promote and sell services and merchandise offered by the organization.
• Set and monitor personal sales goals; strive to exceed targets.
• Follow all company policies and procedures as outlined in manuals and memos.
• Assist in daily store operations, including shipments and maintenance.
• Present merchandise effectively to support sales and promotions.
• Identify needs and communicate pricing or operational issues to management.
• Attend staff meetings and trainings for the store.
• Protect company assets and report any potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication skills

Self-motivation

Detail-oriented

Team player

Job description

Hibbett Retail, Inc. in Richmond, California (Hilltop Plaza) is seeking a Sales Associate to provide quality customer service and drive product sales in a fast-paced environment.

The role requires knowledge of store product areas and promotion execution, promoting a positive brand experience for long-time customers. The Sales Associate will uphold store policies, assist with daily operations, and work to exceed sales targets while maintaining accuracy and internal controls.