Retail Sales Associate — Customer Experience Pro

Winners Merchants International, L.P.; Naples (FL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

Marshalls, part of TJX Companies, is hiring at our Naples, FL location. This role focuses on delivering a highly satisfying customer experience, adhering to merchandising and loss-prevention standards, and maintaining a clean store environment.

Cross-training across areas supports business needs. The associate will engage customers, promote loyalty programs, and participate in store recovery and safety initiatives, with a collaborative team culture and growth opportunities within a Fortune 100

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Model and deliver top customer experience.
• Rings purchases and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Supports store safety, cleanliness, and loss prevention goals.
• Resolves issues and provides feedback to improve operations.

Skills

Excellent customer service

Strong communication

Organizational skills

Multi-tasking

Flexibility in schedule

Ability to lift heavy objects

Job description

Marshalls, part of TJX Companies, is hiring at our Naples, FL location. This role focuses on delivering a highly satisfying customer experience, adhering to merchandising and loss-prevention standards, and maintaining a clean store environment.

Cross-training across areas supports business needs. The associate will engage customers, promote loyalty programs, and participate in store recovery and safety initiatives, with a collaborative team culture and growth opportunities within a Fortune 100