Retail Sales Associate: Customer Experience & Merchandising

KIRKLAND; Cookeville (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kirkland’s Home in Cookeville, TN is seeking a Sales Associate to deliver an exceptional shopping experience through our customer service model while assisting with selling, cashiering, stocking and floor sets under store leadership.

You will greet customers, promote loyalty programs, support merchandising and inventory accuracy, and help maintain a clean, organized sales floor. A positive attitude, teamwork, and flexible scheduling are essential to meet store needs.

Qualifications

• Energetic and results-driven with a competitive spirit.
• Strong written and verbal communication.
• Ability to work weekends, holidays, and evenings.
• Able to read and follow company directives and manuals.
• Flexible schedule to meet store needs.

Responsibilities

• Provides exceptional in-store and online customer service.
• Engages with customers and models selling behaviors.
• Greets customers with enthusiasm and maintains a positive attitude.
• Educates customers on loyalty programs and promotions.
• Supports merchandising, pricing, and inventory accuracy.
• Maintains a clean, organized sales floor and stockroom.
• Upholds Kirkland’s Home values in daily interactions.

Skills

Customer service oriented

Effective communication

Weekend/holiday availability

Teamwork

Independent working

Tools

POS System

Job description

Kirkland’s Home in Cookeville, TN is seeking a Sales Associate to deliver an exceptional shopping experience through our customer service model while assisting with selling, cashiering, stocking and floor sets under store leadership.

You will greet customers, promote loyalty programs, support merchandising and inventory accuracy, and help maintain a clean, organized sales floor. A positive attitude, teamwork, and flexible scheduling are essential to meet store needs.