Sales Associate - Customer Experience & Merchandising

KIRKLAND; Knoxville (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

Kirkland’s Home in Knoxville is seeking a Sales Associate to deliver an exceptional shopping experience in line with our customer service model. You will support operations, merchandising, and floor sets under guidance from management to help drive sales.

The role blends selling, cashiering, replenishment, floor maintenance, and stock organization. You’ll engage customers, promote loyalty programs, maintain pricing and inventory, and uphold Kirkland’s Home values daily.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays and evenings.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience.
• Actively engages with all customers modeling exceptional selling behaviors.
• Greets every customer with enthusiasm, maintains a positive, can do attitude at all times.
• Proactively engages with customers, reads cues and responds appropriately.
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket.
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.
• Achieves or exceeds goals associated with company initiatives and programs.
• Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner.
• Assists in maintaining an efficient and organized salesfloor and stockroom.
• Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels.
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit.
• May perform other duties as necessary.

Skills

Energetic

Communication

Team player

Job description

Kirkland’s Home in Knoxville is seeking a Sales Associate to deliver an exceptional shopping experience in line with our customer service model. You will support operations, merchandising, and floor sets under guidance from management to help drive sales.

The role blends selling, cashiering, replenishment, floor maintenance, and stock organization. You’ll engage customers, promote loyalty programs, maintain pricing and inventory, and uphold Kirkland’s Home values daily.